Last Updated: [Insert Date]
At Outlet Elite Togs Store (“we”, “us”, or “our”), operating at www.elitetogs.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our high-performance workwear and sportswear products.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information when you place an order.
- Transaction Data: Details about purchases you make, including products ordered, payment method, and order history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders for our workwear and sportswear products
- To manage your account and provide customer support
- To improve our website, products, and services
- To prevent fraud and enhance the security of our website
- To send you marketing communications (where you have consented)
- To comply with legal obligations and enforce our terms and conditions
3. Data Sharing and Disclosure
We may share your personal information with third parties only in the following circumstances:
- Service Providers: We share data with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers to facilitate our business operations.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties for marketing purposes.
4. International Data Transfers
As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.
5. Data Security
We implement robust security measures to protect your personal data:
- Industry-standard encryption for all online transactions
- Secure servers with restricted access
- Regular security audits and vulnerability testing
- We never store full payment card details on our systems
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain order information for 7 years to comply with tax and accounting regulations.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain circumstances.
- Restriction: Request restriction of processing of your personal data.
- Objection: Object to processing of your personal data for direct marketing.
- Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and shopping cart contents
- Analyze website traffic and user behavior to improve our services
- Deliver targeted advertisements (if you consent)
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Postal Address:
Outlet Elite Togs Store
77 Wilton Rd, Westminster, GB CH6G 1PA
